Delivery, Setup & Collection Times

At Best Party Hire, you can choose either a specific time or a delivery/collection window. This page explains how both options work, how long setup takes, and what happens if no one is available.

Choosing a Specific Time vs a Time Window

When booking, you can choose one of two options:

Specific Time

You select an exact setup or collection time.

We will arrive at that agreed time.
Someone must be available at that exact time.

This is best if:

You’re hiring a venue
Access is time-restricted
Your event has a fixed schedule

Time Window

You choose a delivery or collection window.

We will arrive at any point within that window.
We cannot give an exact arrival time in advance.

This gives more flexibility, but someone must be available for the full window.

Setup time depends on:

Equipment size
Access and ground conditions
Space suitability

As a general guide:

Most setups take around 20–30 minutes

This includes:

Positioning and anchoring
Inflation
Safety checks
Safety briefing

Please ensure the setup area is completely clear before we arrive.

An adult must be present:

At setup
At collection

If:

You choose a specific time and no one is available, or
You choose a window and access isn’t available when we arrive

We may be unable to set up or collect.

Waiting may not be possible due to other bookings.

This could result in:

Missed setup or delayed collection
Extra charges or cancellation terms applying

Please make sure someone responsible is available based on the option you choose.

Venues, Schools & Organised Events

For venues or organised events:

Choose a specific time where possible
Make sure doors and gates are unlocked
Tell caretakers or site staff the agreed time or window

Any access restrictions must be agreed before booking.