Delivery, Setup & Collection Times
When you book with Best Party Hire, you can choose either a specific time or a delivery and collection window. Most setups take about 30 minutes, and so does packing away. This page explains how both options work, how long setup takes, and what happens if no one is available.
Choosing a specific time or a time window
When booking, you can choose one of two options.
Specific time
You pick an exact setup or collection time. We'll arrive at that agreed time, and someone must be there at that exact time.
This is best if:
Time window
You choose a delivery or collection window. We'll arrive at any point within that window, but we can't give an exact arrival time in advance.
This gives more flexibility, but someone must be available for the whole window.
How long does setup take?
Setup time depends on:
- the size of the equipment
- access and ground conditions
- whether the space is suitable
As a general guide, most setups take about 30 minutes, and packing away takes about 30 minutes too. Our 3m x 6m gazebo is the exception, at about an hour each way.
Setup includes:
- positioning and anchoring
- inflation
- safety checks
- a safety briefing
Please make sure the setup area is completely clear before we arrive.
What happens if you're not available?
An adult must be there at setup and at collection.
If you choose a specific time and no one is there, or you choose a window and we can't get access when we arrive, we may not be able to set up or collect. Waiting may not be possible because of other bookings.
This could mean:
Please make sure someone responsible is available, based on the option you choose.
Venues, schools and organised events
For venues or organised events:
- choose a specific time where possible
- make sure doors and gates are unlocked
- tell caretakers or site staff the agreed time or window
Any access restrictions must be agreed before booking. Some halls have barriers or codes on the way in. At TS Norton in Warwick, for example, there are about three barriers on the drive in, each with its own code, so let us have those before the day.