Delivery, Setup & Collection Times
At Best Party Hire, you can choose either a specific time or a delivery/collection window. This page explains how both options work, how long setup takes, and what happens if no one is available.
Choosing a Specific Time vs a Time Window
When booking, you can choose one of two options:
Specific Time
You select an exact setup or collection time.
We will arrive at that agreed time.
Someone must be available at that exact time.
This is best if:
You’re hiring a venue
Access is time-restricted
Your event has a fixed schedule
Time Window
You choose a delivery or collection window.
We will arrive at any point within that window.
We cannot give an exact arrival time in advance.
This gives more flexibility, but someone must be available for the full window.
Delivery & Setup (Morning Window)
Standard delivery and setup runs between 7:00am and 12:00pm.
Depending on your choice:
A specific setup time will be agreed, or
A setup window within 7am–12pm will apply
Please make sure access is available based on the option you select.
Setup Duration
Setup time depends on:
Equipment size
Access and ground conditions
Space suitability
As a general guide:
Most setups take around 20–30 minutes
This includes:
Positioning and anchoring
Inflation
Safety checks
Safety briefing
Please ensure the setup area is completely clear before we arrive.
Collection (Evening Window)
Collections normally take place between 6:00pm and 11:00pm, unless overnight hire has been agreed.
You can choose:
A specific collection time, or
A collection window within 6pm–11pm
Pack-down and collection usually take around 20–30 minutes.
Power must remain available until collection is complete.
What Happens If You’re Not Available?
An adult must be present:
At setup
At collection
If:
You choose a specific time and no one is available, or
You choose a window and access isn’t available when we arrive
We may be unable to set up or collect.
Waiting may not be possible due to other bookings.
This could result in:
Missed setup or delayed collection
Extra charges or cancellation terms applying
Please make sure someone responsible is available based on the option you choose.
Venues, Schools & Organised Events
For venues or organised events:
Choose a specific time where possible
Make sure doors and gates are unlocked
Tell caretakers or site staff the agreed time or window
Any access restrictions must be agreed before booking.
Why We Offer Both Options
We offer both options so we can:
Meet venue schedules accurately
Offer flexibility for home bookings
Run multiple bookings safely and efficiently
Unsure Which Option to Choose?
If you’re not sure whether to choose a specific time or a window:
Contact us before booking
Explain your access needs
We’ll advise what works best
Need Help?
If you have questions about delivery times, setup length, or collection, just get in touch—we’re happy to help.