Admin Fee & Balance Payments Explained

At Best Party Hire, we keep payments simple and transparent. This page explains what the Admin Fee is, how it’s paid when booking online, and when the remaining balance is due.


What Is the Admin Fee?

The Admin Fee is £25 and is required at the point of booking when you book online.

When you click the “Book Now” button, you’ll be taken to a secure payment page to pay the Admin Fee. Once this payment is completed:

  • Your chosen date and equipment are reserved

  • Your booking enters our confirmation process

  • We begin planning delivery, setup, and logistics

The Admin Fee helps cover:

  • Booking administration

  • Scheduling and logistics

  • Payment processing

  • Pre-event planning and communication

Because this work begins immediately, the Admin Fee is non-refundable.


When Is the Admin Fee Paid?

For online bookings, the Admin Fee is paid immediately during the booking process.

Your booking is not submitted without this payment, which helps prevent double-bookings and ensures fairness during busy periods.


When Is the Balance Due?

The remaining balance is due 14 days before your event date.

Paying the balance on time allows us to:

  • Finalise schedules

  • Prepare and allocate equipment

  • Confirm delivery routes and timings

We send payment reminders in advance to help keep everything on track.


What Happens If the Balance Is Paid Late?

If the balance is not paid by the due date:

  • We will contact you to resolve the issue

  • Continued non-payment may risk cancellation

  • Bookings may be cancelled in line with our Terms and Conditions

We always recommend paying as early as possible for peace of mind.


How Can I Pay?

Payment details and options are provided during booking and on your invoice.
If you need help with payment or have any questions, just contact us — we’re happy to help.

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