Payments, Invoices & Receipts

Admin Fee & Booking Payments

What Is the Admin Fee?

The Admin Fee is £25 and is paid when you book online.

When you click “Book Now,” you’ll be taken to a secure payment page to pay the Admin Fee. Once paid:

Your chosen date and equipment are reserved
Your booking enters our confirmation process
We begin planning delivery, setup, and logistics

The Admin Fee covers:

Booking administration
Scheduling and logistics
Payment processing
Pre-event planning and communication

Because this work begins immediately, the Admin Fee is non-refundable.

When Is the Admin Fee Paid?

For online bookings, the Admin Fee is paid during the booking process.

Your booking cannot be submitted without this payment. This prevents double-bookings and keeps things fair during busy periods.

Balance Payments

When Is the Balance Due?

The remaining balance is due 14 days before your event.

Paying on time allows us to:

Finalise schedules
Prepare and allocate equipment
Confirm delivery routes and timings

We send reminders in advance so nothing is missed.

What If the Balance Is Paid Late?

If the balance is not paid by the due date:

We will contact you to resolve it
Continued non-payment may risk cancellation
Bookings may be cancelled under our Terms and Conditions

Paying early gives peace of mind and avoids last-minute stress.

How Can I Pay?

Payment options are shown during booking and on your invoice.

If you need help with payment, just contact us.

Invoices

Once your booking is confirmed, an invoice is automatically sent by email.

Your invoice includes:

Booking details
Admin Fee paid
Remaining balance due
Payment deadlines
Event date and location

Invoices can be used for:

Personal records
Venue requirements
Schools, nurseries, and organisations

If you need it resent or updated, just let us know.

Receipts

Receipts are automatically issued when payments are made, including:

Admin Fee payment
Final balance payment
Full payment confirmation

Receipts confirm payment has been received and are emailed for your records.

VAT Information

Best Party Hire is not currently VAT registered.

This means:

No VAT is added
Invoices and receipts do not include VAT
Prices shown are the final amount payable

If this changes, our paperwork will be updated.

Schools, Venues & Organisations

We regularly work with:

Schools
Nurseries
Village halls
Community organisations

If you need:

A formal invoice
Reference details
Extra documentation for approval

Please let us know during booking.

Missing an Invoice or Receipt?

If you haven’t received your paperwork:

Check your inbox and spam folder
Contact us with your booking name and event date

We’ll resend it quickly.

Why This Is Automated

Automatic invoices and receipts help us:

Keep bookings clear and transparent
Reduce delays and chasing emails
Make things easier for customers and venues

You don’t need to request paperwork—it’s already taken care of.

Need Help?

If you have any questions about payments, invoices, or receipts, just get in touch. We’re happy to help.

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