Grass & Artificial Turf Setups

At Best Party Hire, the surface your equipment is placed on is critical to safety. This page explains which surfaces we can use, and which we cannot.

Grass (Required Surface)

Grass is the required surface for the vast majority of our inflatable hires.

This is because:

  • Equipment can be safely anchored using ground stakes

  • Stability is significantly better during use

  • It complies with safety and insurance requirements

Grass Must Be:

  • Flat and level

  • Firm (not waterlogged or muddy)

  • Free from holes, dips, slopes, or raised areas

If grass conditions are unsafe (for example, waterlogged after heavy rain), we may be unable to set up.

Hard Standing (Not Suitable)

We do not set up inflatables on hard standing surfaces.

This includes:

  • Concrete

  • Tarmac

  • Paving slabs

  • Decking

  • Any solid or non-penetrable surface

These surfaces do not allow safe anchoring using ground stakes and therefore do not meet our safety requirements.

If the setup area is hard standing and this has not been discussed in advance, we will be unable to proceed with the hire and normal cancellation terms may apply.

Artificial Turf (Case-by-Case Assessment)

Artificial turf (astro / fake grass) is assessed individually.

This is because artificial turf may be laid over:

  • Soil or sand (sometimes suitable)

  • Concrete or hard base (not suitable)

For Artificial Turf, We Need to Know:

  • What the turf is laid on (if known)

  • Whether stakes can safely penetrate the surface

  • Whether there are membranes or protective layers underneath

In some cases, artificial turf may be treated the same as grass.
In others, it may be treated as unsuitable if safe anchoring is not possible.

Please let us know before booking if your setup area is artificial turf.

Why These Surface Rules Matter

Surface suitability affects:

  • The safety of children and guests

  • The stability of the equipment

  • Compliance with manufacturer, insurance, and safety guidance

If a surface is unsuitable on arrival and has not been discussed in advance, we may be unable to proceed with setup and normal cancellation terms may apply.

Unsure What Surface You Have?

If you’re not certain whether your surface is suitable:

  • Take photos of the setup area

  • Let us know whether it is grass or artificial turf

  • Send details to us before booking

We’re always happy to advise in advance to avoid disappointment.

Indoor Venues

Indoor bookings are covered separately and are not subject to grass requirements.
Please see our Indoor Bookings & Venue Requirements page for full details.

Need Advice?

If you have any questions about surface suitability, just get in touch. We’re always happy to help you choose a safe and suitable setup.

0