Access, Doorways & Delivery Routes

We need a clear route at least 3ft wide from our vehicle to where the castle goes, plus somewhere legal to park nearby. At Best Party Hire, safe access is just as important as having the right space. This page explains what access is needed for delivery and setup, plus the extra checks needed for indoor venues.

General access routes

We need a clear, safe route from our vehicle to the setup area. The route must be at least 3ft wide and clear of any obstacles. Each product page shows its "Required Access Width" – 3ft for most of our castles.

Please tell us if there are any steps, steep slopes or uneven ground.

Parking and vehicle access

We need reasonable parking close to the setup area. Please make sure:

• Legal parking is available
• Restrictions are considered
• Access is not blocked by other vehicles

If you have limited parking, restricted access times or controlled entry points, tell us before booking.

Venues and organised events

For halls, schools or events, please:

• Confirm delivery times
• Unlock doors and gates on arrival, including height restrictors
• Give clear unloading directions
• Give us any access code we need to use

Any special venue rules must be shared in advance.

What this looks like at real halls

• Bishop's Tachbrook Sports & Social Club has a 2m height barrier at the car park entrance, so it needs to be open when we arrive.
• At St Mary's Church Hall in Leamington there are no steps, but there's a long corridor from the door to the Lower Hall.
• St Chad's Centre in Bishops Tachbrook sits on quite a steep hill, with street parking only.

None of these stop a party, but knowing about them before the day means we can plan for them.

Indoor door widths and access

Most items fit through standard doors, but larger inflatables may need wider doorways, fewer tight turns and clear corridors. Before booking, check:

• The narrowest doorway (including the frame)
• Corners or tight hallways
• Steps or thresholds

If equipment can't move safely through the venue, setup can't go ahead.

Fire exits and fixed features

Indoor setups must not block fire exits, obstruct emergency routes, or press against walls or pillars. The required space must stay completely clear.

Measuring before you book

We strongly recommend:

• Measuring the ceiling height to the lowest obstruction
• Measuring door widths
• Checking the full access route
• Taking photos if unsure

Send the details to us and we'll happily advise. Alternatively, our measuring service can check the space, height and suitability before the day.

Why access rules matter

These rules help us keep people safe, avoid damage, stay on schedule and meet safety and insurance rules.

If access or height is unsuitable on arrival and wasn't discussed in advance, we may be unable to set up, and our normal cancellation terms may apply.

Unsure about access or height?

If you're not sure, measure the narrow points and ceiling height, take photos, and contact us before booking. We're always happy to check and help you plan a safe, smooth setup.