Terms and Conditions
At Best Party Hire, your safety is our top priority. Please read and adhere to the following terms and conditions to ensure a safe and enjoyable experience.
Supervision:
- A responsible person over 18 years of age must supervise each inflatable at all times.
- Any soft play and/or other equipment hired must also be supervised by a responsible adult.
- The inflatable(s) must be secured to the ground at all times and must not be moved or repositioned.
Safety Rules: 4. No food or drinks are to be consumed on the inflatable (to avoid choking and mess).
- All shoes, badges, and jewelry must be removed to prevent equipment damage and injury to other users. It is recommended that spectacles and plastic Alice bands are also removed. Adults must remove high-heeled shoes before stepping on mats.
- Ensure that the equipment is not overcrowded and limit the numbers depending on the age and size of children using it according to the recommendations printed on the equipment.
- Do not allow children to take any hard or sharp objects onto the equipment, or anything large enough to block exits/entrances.
- Do not allow children to take balloons onto the equipment (burst balloons and strings can be a choking hazard).
- No party-poppers, henna, face paint, colored streamers, or "silly string" can be used near or on the equipment, as these may permanently stain the unit, for which you are liable.
- No water or other liquid to be poured or sprayed onto the equipment (other than a reasonable amount for cleaning purposes) as it causes the surface of inflatables to become slippery, damages soft play, and can result in subsequent bookings being canceled if the equipment is too wet to be delivered.
Weather Conditions: 11. Inflatables must not be used in wind or wind gusts in excess of 24mph. Inflatables must not be used in heavy rain. Equipment must not be used in Thunder Storms.
Prohibited Items: 12. No smoking, barbecues, glass, or animals are allowed on or near the equipment.
Behavior: 13. Reckless or boisterous behavior must not be allowed.
- Avoid having large children and small children use the equipment at the same time.
Slides: 15. Children must use slides one at a time and must not climb on the sides of the slide.
- Slides should be used in a sitting position, feet first – do not allow jumping from the top of the slide.
- Safety mats must be positioned at the bottom of the slide.
- Ensure that mats supplied with the equipment remain where they were positioned during installation.
Inflatable Use: 19. Do not allow anyone to bounce on the step/front apron of the inflatable(s). The step is there to help users get on and off.
- Individuals with a history of back or neck problems should not be allowed on the inflatable(s).
- Do not allow users on the inflatable(s) during inflation or deflation.
Equipment Care: 22. If the inflatable(s) are not being used for any part of the day, please switch the blower(s) off at the mains. If more than one blower is being run from a single extension lead, unplug all but one blower before switching them back on.
- In the event of rain, please remove children from the inflatable(s) and place a table or similar object over the blower(s) to prevent water from being blown inside the inflatable(s). Do not switch the blower(s) off.
Emergency Procedures: 24. Ensure that the vent on the side of the blower is kept clear at all times.
- In case a blower overheats or loses power, immediately remove children from the inflatable and switch the blower off at the mains. It should restart when switched back on again 1 or 2 minutes later. If it does not, please inform us.
Injury and Equipment Failure: 26. We must be advised as soon as possible in the event of any injury requiring professional medical treatment. Treatment must be sought within 2 hours of the injury occurring, and a detailed record of the incident and treatment must be provided to us.
- You must call us immediately upon any equipment failure. If you are unsure about anything, please contact us immediately.
Thank you for choosing Best Party Hire. Your safety and satisfaction are of utmost importance to us. If you have any questions or concerns, please do not hesitate to contact us.